Effective:  November 9, 2011.

Due to the recent catastrophic flooding in Thailand which has dramatically impacted the availability and prices of hard drives, Crest is instituting a “temporary surcharge” on all hard drives used in the following manners:

1. CDR series DVR’s
2. All repairs – CDR, CDVS and CNVS series (repair quotes valid for 48 hours)

We have elected to utilize a “surcharge” method for handling this temporary situation. This will enable us to adjust quickly to market conditions and provide customers with the most reasonable prices during this time.

Please remember that Crest utilizes RAID / Enterprise level hard drives and not consumer styles. This dedication to a higher standard will continue even if there is an abundance of a lower grade drives available. As a security company, we cannot accept a consumer drive even if most of our competitors do this routinely or have now resorted to do so in order to save a few dollars.

If you are not aware of this hard drive shortage, please contact us for links or search “hard drive production shortage” on the internet for independent information.

Thank you for your understanding, and please contact us at 336-855-6422 with any questions.